Warranty Services

WARRANTY and SERVICE


Be sure to visit our Product Help pages to find online Product Manual and FAQs for your product.
a10.ichoicelife.com/support/help
To replace your device under warranty, contact the Distribution from which you originally purchased this product. Please present a copy of your original sales receipt to validate warranty coverage. DO NOT lose your receipt. If the performance issue is not handled to your satisfaction, please contact us.

ONE-YEAR LINITED WARRANTY


ChoiceMMed America Co. warrants to the original purchaser that the iChoice electronic device ( the “Product” ), only the product, is warranted by CHOICEMMED AMERICA to be free of defects in materials of workmanship under normal use and condition ("Limited Warranty") for a period of one (1) year from the data of purchase (the "Limited Warranty Period"). This warranty is only valid for the original retail purchaser and only from the date of initial retail purchase, and the purchaser must provide proof of purchase.

The purchaser will be responsible for, and pre-pay, all return shipping charges and shall assume all risk of loss or damage to product while in transit to CHOICEMMED AMERICA. We recommend that you use a traceable method of shipping for your protection. Please contact us for address before shipping.

CHOICEMMED AMERICA will, at its option, repair or replace the entire unit or refund the original purchase price. The foregoing remedies are purchaser's sole and exclusive remedy and CHOICEMMED AMERICA's sole and exclusive liability for breach of the Limited Warranty.

A replacement Product or part assumes the remaining warranty of the original Product or one year from the date of replacement or repair, whichever is longer.

When a Product or part of the Product is exchanged, any replacement item becomes your property and the replaced item becomes CHOICEMMED AMERICA’s property. Parts provided by CHOICEMMED AMERICA in fulfillment of its warranty obligation must be used in Products for which warranty service is claimed.

Be sure to include your email address, a copy of the invoice (proof of purchase) and the Return Authorization number you were given, and be shipped prepaid to:

Instructions to Obtain Warranty Service:

To obtain warranty service, you must deliver the Product, freight prepaid, in either its original packaging or packaging providing an equal degree of protection, to the address specified by CHOICEMMED AMERICA. In accordance with applicable law, CHOICEMMED AMERICA may require that you furnish proof of purchase details and/or comply with registration requirements before receiving warranty service. It is your responsibility to backup any data, software, or other materials you may have stored or preserved on the Product. It is likely that such data, software, or other materials will be lost or reformatted during service, and CHOICEMMED AMERICA will not be responsible for any such damage or loss.

LIMITATIONS

The warranty covers all defects encountered in normal use of the device and is not free to apply in the following cases.
1) If the device has been serviced by other than a certified center.
2) Damage resulting from mishandling, abuse, misuse, accidents, alteration or not following operating instructions.
3) INSTRUMENTS: Bending or dropping the product will be deemed the result of abuse or misuse. Warranty does not extend to display face, batteries, carrying case or lanyard. For complete warranty information, downloadable owner's manuals, and additional information of our complete line of products, visit www.choicemmedamerica.com.

EXCEPT AS SPECIFIED IN THIS LIMITED WARRANTY SECTION, ALL EXPRESS OR IMPLIED WARRANTIES, CONDITIONS AND REPRESENTATIONS, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, QUALITY, NON-INTERFERENCE, ACCURACY OR ARISING FROM A COURSE OF DEALING, PERFORMANCE, USAGE, OR TRADE PRACTICE, ARE HEREBY EXCLUDED TO THE EXTENT ALLOWED BY APPLICABLE LAW AND ARE EXPRESSLY DISCLAIMED BY CHOICEMMED AMERICA. TO THE EXTENT AN IMPLIED WARRANTY CANNOT BE EXCLUDED, SUCH WARRANTY IS LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, THE ABOVE LIMITATION MAY NOT APPLY. THESE WARRANTIES GIVE CUSTOMER SPECIFIC LEGAL RIGHTS, AND CUSTOMER MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.